Send SMS & Marketing

TNT Agency’s SMS and marketing tools are designed to enhance your communication strategy and drive engagement with your audience. With robust features that allow for targeted messaging, you can easily reach your clients through personalized SMS campaigns, ensuring that your marketing efforts are both timely and effective.

The platform’s automated workflows simplify the process of managing your SMS marketing. You can set up triggers based on user behavior, such as appointment reminders or promotional offers, enabling you to engage with customers at the right moment. This level of automation not only saves time but also increases the likelihood of conversion by delivering relevant messages when they matter most.

TNT Agency also harnesses the power of AI to optimize your marketing efforts. With intelligent insights and analytics, the AI tools help you analyze engagement metrics and refine your messaging strategies. This data-driven approach allows you to continuously improve your campaigns, ensuring you get the best results possible.

With TNT Agency, you have everything you need to elevate your SMS marketing and streamline your outreach, all while leveraging advanced technology to foster deeper connections with your clients.

TNT Conversations Inbox

Conversations are a game-changer for agency owners, offering a centralized hub to handle all their messages effortlessly

Inside Conversations, you get a comprehensive view of the details of your leads. It's not just about viewing; you can seamlessly reply via emailor SMS, apply filters for priority responses, and seamlessly integrate them into workflows.

Here's the lowdown:

  • Respond directly within the Conversations dashboard
  • Sort and filter messages by age, ensuring you never miss a beat
  • TNT Conversations are the backbone of the platform

So, what's the deal with TNT Conversations?

They're the linchpin, allowing users to streamline message management. Here's the breakdown:

Inside Conversations, you get a comprehensive view of the details of your leads. It's not just about viewing; you can seamlessly reply via emailor SMS, apply filters for priority responses, and seamlessly integrate them into workflows.

Here's the breakdown:

  • SMS and email responses? Check.
  • Archive or delete the chat? Absolutely.
  • Add a tag or plug leads into specific workflows? You got it.
  • Opportunities and appointments? All in one place.


And it gets better. Each conversation contains lead info like phone numbers, emails, and tags.


Ready to dive in? Here's the scoop on using TNT Conversations:

Unread versus Read Comparison


When a lead reaches out, find their message in the Unread tab. It moves to the Read section once you've read or responded via SMS/email. Pro tip: automate this by tossing it into a workflow.

To this, users need to:

  • Go to the Workflow they want to edit.
  • Click “+” to add a trigger.
  • Select “Edit Conversation.”
  • Then, from the second drop-down menu, click “Mark as Read.”
  • Click “Save Action.”

Filters:

Want to cut through the noise? Use Conversation sorting. Head to settings, hit "Labs," toggle to enable, and voilà! Sort by latest or oldest, creating easy-to-read lists.

This enables users to sort their messages in the following ways:

  • Go to the Workflow they want to edit.
  • Click “+” to add a trigger.
  • Select “Edit Conversation.”
  • Then, from the second drop-down menu, click “Mark as Read.”
  • Click “Save Action.”

Bulk Actions:

Time to flex some muscle with Bulk Actions. Manage up to 100 conversations at once. Mark as read, unread, starred, unstarred, or bid farewell. Just check the boxes, select your move, and you're golden.

The five actions that they can take include:

  • Mark conversations as read
  • Mark conversations as unread
  • Mark conversations as starred
  • Mark conversations as unstarred
  • Delete conversations

WhatsApp Integration

The WhatsApp feature is currently undergoing beta mode. Once officially launched, you'll have access to various functions similar to SMS. This means you can set up automated AI conversations, utilize booking bots, and design marketing campaigns centered around WhatsApp. Get ready for a seamless experience that brings powerful features to your fingertips.

Utilizing WhatsApp in Conjunction with TNT

Connecting WhatsApp with TNT is as easy as sending a text. Here's how:

  • LC – Phone System: Buy a phone number directly through TNT's new phone provision service.
  • Twilio Integration: Connect TNT with Twilio, an external provider. Purchase a phone number through Twilio, or if you already have Twilio numbers, smoothly bring them into TNT. It's that simple to get started!

Leverage TNT for Sending WhatsApp Messages

Effortlessly send WhatsApp messages by selecting contacts in the Contacts section. Choose WhatsApp from the top menu, use "drop mode" for group messages, and manage conversations in the Conversations section for a streamlined experience.

Employ pre-established codes for customizing your WhatsApp messages


Enhance your WhatsApp messages in TNT by using special codes. Include these codes while composing your message to personalize your communication.

For example, using inserts your contacts' first names into the message, providing a customized experience for each recipient.

Explore the user-friendly interface of TNT to find a dropdown menu with customization codes. You can also create your own codes for complete control over the messaging experience. It's a simple and empowering way to make your WhatsApp communications unique.

Generate templates for WhatsApp and save your creations

Efficiently manage repetitive WhatsApp messages by creating and storing templates in the Templates section of the Conversations menu. Choose from existing templates or create new ones, and save time with this straightforward method.

Maximizing Missed Call Management with Automated WhatsApp Messaging

This feature is beneficial for those who often receive numerous booking calls. If a potential customer calls a business without a response, they might move on to the next contact.

To address this, use the feature that automatically sends a WhatsApp message when a call goes unanswered. For example, if a lead calls and no one answers, TNT can promptly send a follow-up message. This ensures no valuable opportunity is missed, as the message encourages the lead to call back or book directly through WhatsApp.

Leverage WhatsApp for campaigns that involve opt-in messages

In the digital age, businesses use traditional methods like billboards. To gather data, provide a WhatsApp number for inquiries. TNT makes it seamless—set a trigger like "Discount," and users get an automated response with an exclusive code. It bridges traditional and digital engagement.

Use WhatsApp Messages With TNT Workflows


powerful workflows automate events triggered by actions like appointment scheduling. Flexible and customizable, these workflows are ideal for tailored automation in WhatsApp or multi-channel campaigns.

One-Word WhatsApp Automated Responses

Create workflows in TNT where users can text a single word to a WhatsApp number for automated responses. Associate actions with words, like sending a coupon for "Offer" or adding to a mailing list for "Info, "to engage dynamically with your audience.

Implement an AI-driven automated booking bot designed for TNT on WhatsApp.


TNT advanced booking bot, powered by AI, is a human-like assistant for appointment scheduling. When businesses can't answer calls promptly, the bot automates the process, preventing potential business loss.

Set up the booking calendar, and a workflow triggers an automatic WhatsApp message for unanswered calls. The AI distinguishes response nuances, crafting personalized replies for a natural and engaging conversation, guiding the interaction toward booking confirmation.

Features for Cold Email Outreach

TNT offers a robust set of features for constructing cold outreach campaigns. It's essential to note that while the platform allows the creation of an unlimited number of email campaigns, there is a charge for sending the emails.

If you use TNT built-in email provider – LC – Email – you'll find that emails cost $0.775 per 1000 sent. Alternatively, you can opt for a third-party email provider, which might cost additional.

Segmenting Contacts/Audience

Sending emails in bulk can risk flagging your account as spam. Instead, segmenting your contact list and sending cold emails in smaller batches is advisable.

You can achieve this by assigning tags to each contact, making managing and targeting specific groups easier. TNT recommends segmenting your list into batches of 100. Moreover, segmenting contacts by demographics and interests proves beneficial when creating campaigns for specific audiences.

Email Campaign Builder

TNT has enhanced its email campaign-building tool, allowing you to effortlessly create eye-catching emails for yourcold outreach campaign.



Utilizing the drag-and-drop function, select elements such as video, images, and buttons to customize your email. The "Batch Schedule" option is recommended for cold outreach, enabling you to send emails to many contacts simultaneously.

Revamp Your Email Designs

TNT provides prebuilt templates for various business niches for those pressed for time or convenience. With hundreds of templates available, you can easily customize them to suit your needs.

Automation

Automation plays a significant role in TNT. The platform's sophistication allows the automation of all steps in your cold outreach campaign. For instance, you can include a contact form in your email, and once submitted, automate actions such as adding contacts to your list or triggering additional emails.


powerful workflows automate events triggered by actions like appointment scheduling. Flexible and customizable, these workflows are ideal for tailored automation in WhatsApp or multi-channel campaigns.

One-Word WhatsApp Automated Responses

Create workflows in TNT where users can text a single word to a WhatsApp number for automated responses. Associate actions with words, like sending a coupon for "Offer" or adding to a mailing list for "Info, "to engage dynamically with your audience.

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